(The three people described below are each composites of a number of clients who have come through my public speaking programs and services.) Jane was bright, experienced, and the only female on her work team. Frustrated, she felt that nothing she said at team meetings was taken seriously and her participation was frequently discounted or More…
The first ingredient of rapport is full attention
I was listening to an interview today with Daniel Goleman, who, having previously introduced the concept of Emotional Intelligence, is now talking about Social Intelligence. His current work is looking at how the brain is wired to create connection. The sentence that drew me into the interview today was, “The first ingredient of rapport is More…
Presence: A stress management tool for anxious times
Recently I was driving to an appointment and running late. My mind was racing, my breath was shallow, my heartbeat was off the charts, and whenever I thought about it I realized that my muscles were clenched, I was leaning right up next to the steering wheel, and every cell in my body was urging More…
Lessons from a lint filter, water bottle and electric toothbrush
Somehow, as much as I’m trying to slow down and simplify my life, I always seem to be in a hurry. Every time I do my laundry I’m reminded that hurrying through my tasks isn’t the most efficient way to get things done. I always seem to want to quickly empty the lint filter in More…