Closing the Presence Gap: Simple tools for rediscovering this innate leadership ability

(The three people described below are each composites of a number of clients who have come through my public speaking  programs and services.) Jane was bright, experienced, and the only female on her work team. Frustrated, she felt that nothing she said at team meetings was taken seriously and her participation was frequently discounted or More…

The first ingredient of rapport is full attention

I was listening to an interview today with Daniel Goleman, who, having previously introduced the concept of Emotional Intelligence, is now talking about Social Intelligence.  His current work is looking at how the brain is wired to create connection.  The sentence that drew me into the interview today was, “The first ingredient of rapport is More…